Customer Service Representatives Salary

Median Salary
$44,770
per year
Hourly Rate
$21.53
per hour
Employment
2,595,750
jobs in the U.S.

Salary Distribution

10th percentile
$31,750
25th percentile
$36,870
Median
$44,770
75th percentile
$51,780
90th percentile
$63,590

💰 Customer Service Representatives Salary by State

StateMedianvs. National
Washington$50,330+12.4%
California$49,560+10.7%
Massachusetts$49,120+9.7%
Minnesota$48,800+9.0%
District of Columbia$48,250+7.8%
Delaware$48,190+7.6%
Connecticut$48,090+7.4%
New York$48,000+7.2%
New Jersey$47,740+6.6%
Rhode Island$47,550+6.2%
Colorado$47,540+6.2%
Vermont$47,500+6.1%
Oregon$47,450+6.0%
New Hampshire$47,300+5.7%
Maine$47,160+5.3%
Wisconsin$46,970+4.9%
Illinois$46,130+3.0%
Iowa$46,090+2.9%
Arizona$45,690+2.1%
Hawaii$45,650+2.0%
Ohio$45,610+1.9%
Montana$45,290+1.2%
Alaska$45,150+0.8%
North Dakota$44,670-0.2%
Pennsylvania$44,630-0.3%
Missouri$44,190-1.3%
Michigan$43,950-1.8%
Nebraska$43,940-1.9%
Idaho$43,200-3.5%
Indiana$43,140-3.6%
Utah$43,140-3.6%
Maryland$42,830-4.3%
Tennessee$42,830-4.3%
Virginia$42,730-4.6%
Wyoming$42,340-5.4%
South Dakota$40,650-9.2%
Nevada$40,560-9.4%
Florida$40,440-9.7%
Texas$40,420-9.7%
Kansas$40,320-9.9%
North Carolina$40,240-10.1%
Georgia$39,630-11.5%
New Mexico$39,030-12.8%
South Carolina$38,860-13.2%
Kentucky$38,700-13.6%
Oklahoma$38,650-13.7%
West Virginia$38,430-14.2%
Alabama$38,400-14.2%
Arkansas$37,840-15.5%
Louisiana$37,330-16.6%
Mississippi$36,380-18.7%

🏙️ Customer Service Representatives Salary by Metro Area

Metro AreaMedianvs. National
San Jose-Sunnyvale-Santa Clara, CA$60,480+35.1%
San Francisco-Oakland-Fremont, CA$57,830+29.2%
Seattle-Tacoma-Bellevue, WA$53,550+19.6%
Napa, CA$53,360+19.2%
Santa Rosa-Petaluma, CA$51,810+15.7%
Vallejo, CA$51,210+14.4%
Burlington-South Burlington, VT$50,160+12.0%
Stockton-Lodi, CA$49,990+11.7%
Bridgeport-Stamford-Danbury, CT$49,970+11.6%
Sacramento-Roseville-Folsom, CA$49,940+11.5%
Boston-Cambridge-Newton, MA-NH$49,920+11.5%
Kahului-Wailuku, HI$49,750+11.1%
Manchester-Nashua, NH$49,630+10.9%
Olympia-Lacey-Tumwater, WA$49,630+10.9%
New York-Newark-Jersey City, NY-NJ$49,590+10.8%
Minneapolis-St. Paul-Bloomington, MN-WI$49,480+10.5%
Longview-Kelso, WA$49,460+10.5%
Oxnard-Thousand Oaks-Ventura, CA$49,190+9.9%
Yuba City, CA$49,170+9.8%
Mount Vernon-Anacortes, WA$49,160+9.8%
Santa Maria-Santa Barbara, CA$49,080+9.6%
Des Moines-West Des Moines, IA$48,880+9.2%
Los Angeles-Long Beach-Anaheim, CA$48,840+9.1%
San Diego-Chula Vista-Carlsbad, CA$48,730+8.8%
Portland-Vancouver-Hillsboro, OR-WA$48,650+8.7%
Denver-Aurora-Centennial, CO$48,590+8.5%
Walla Walla, WA$48,590+8.5%
Wenatchee-East Wenatchee, WA$48,590+8.5%
Kenosha, WI$48,360+8.0%
Midland, MI$48,250+7.8%
St. Cloud, MN$48,120+7.5%
Santa Cruz-Watsonville, CA$48,110+7.5%
Hartford-West Hartford-East Hartford, CT$48,050+7.3%
Salinas, CA$48,010+7.2%
Elkhart-Goshen, IN$48,000+7.2%
Portland-South Portland, ME$47,910+7.0%
Redding, CA$47,890+7.0%
Barnstable Town, MA$47,880+6.9%
Hanford-Corcoran, CA$47,840+6.9%
Milwaukee-Waukesha, WI$47,840+6.9%
Boulder, CO$47,830+6.8%
Salem, OR$47,790+6.7%
Sheboygan, WI$47,720+6.6%
Trenton-Princeton, NJ$47,590+6.3%
Worcester, MA$47,540+6.2%
Fond du Lac, WI$47,500+6.1%
Madison, WI$47,500+6.1%
New Haven, CT$47,490+6.1%
Mankato, MN$47,320+5.7%
Bakersfield-Delano, CA$47,310+5.7%
Modesto, CA$47,230+5.5%
Providence-Warwick, RI-MA$47,170+5.4%
Riverside-San Bernardino-Ontario, CA$47,150+5.3%
Chicago-Naperville-Elgin, IL-IN$47,100+5.2%
Philadelphia-Camden-Wilmington, PA-NJ-DE-MD$47,070+5.1%
Rochester, MN$47,050+5.1%
Bremerton-Silverdale-Port Orchard, WA$47,000+5.0%
Bellingham, WA$46,940+4.8%
Green Bay, WI$46,880+4.7%
Durham-Chapel Hill, NC$46,800+4.5%
Racine-Mount Pleasant, WI$46,790+4.5%
Spokane-Spokane Valley, WA$46,790+4.5%
Springfield, MA$46,790+4.5%
San Luis Obispo-Paso Robles, CA$46,740+4.4%
Helena, MT$46,680+4.3%
Dubuque, IA$46,670+4.2%
Boise City, ID$46,640+4.2%
Waterbury-Shelton, CT$46,590+4.1%
Yakima, WA$46,570+4.0%
Cincinnati, OH-KY-IN$46,470+3.8%
Phoenix-Mesa-Chandler, AZ$46,410+3.7%
Bend, OR$46,390+3.6%
Columbus, OH$46,350+3.5%
Wausau, WI$46,260+3.3%
Bismarck, ND$46,240+3.3%
El Centro, CA$46,240+3.3%
Washington-Arlington-Alexandria, DC-VA-MD-WV$46,220+3.2%
Janesville-Beloit, WI$46,210+3.2%
Colorado Springs, CO$46,120+3.0%
Fresno, CA$46,070+2.9%
Cleveland, OH$46,040+2.8%
Chico, CA$45,980+2.7%
Eau Claire, WI$45,930+2.6%
Eugene-Springfield, OR$45,880+2.5%
Glens Falls, NY$45,830+2.4%
La Crosse-Onalaska, WI-MN$45,820+2.3%
St. Louis, MO-IL$45,800+2.3%
Lewiston-Auburn, ME$45,790+2.3%
Appleton, WI$45,760+2.2%
Merced, CA$45,670+2.0%
Medford, OR$45,630+1.9%
Kiryas Joel-Poughkeepsie-Newburgh, NY$45,550+1.7%
Buffalo-Cheektowaga, NY$45,520+1.7%
Cedar Rapids, IA$45,510+1.7%
Nashville-Davidson--Murfreesboro--Franklin, TN$45,510+1.7%
Roanoke, VA$45,500+1.6%
Grants Pass, OR$45,490+1.6%
Visalia, CA$45,480+1.6%
Akron, OH$45,420+1.5%
Salt Lake City-Murray, UT$45,410+1.4%
Ithaca, NY$45,390+1.4%
Kennewick-Richland, WA$45,380+1.4%
Syracuse, NY$45,360+1.3%
Albany-Schenectady-Troy, NY$45,350+1.3%
Greeley, CO$45,310+1.2%
Binghamton, NY$45,280+1.1%
Owensboro, KY$45,260+1.1%
Utica-Rome, NY$45,250+1.1%
Fort Wayne, IN$45,200+1.0%
Albany, OR$45,080+0.7%
Grand Island, NE$45,070+0.7%
Chattanooga, TN-GA$45,030+0.6%
Norwich-New London-Willimantic, CT$45,020+0.6%
Vineland, NJ$45,000+0.5%
Dallas-Fort Worth-Arlington, TX$44,990+0.5%
Grand Rapids-Wyoming-Kentwood, MI$44,990+0.5%
Charlotte-Concord-Gastonia, NC-SC$44,980+0.5%
Fairbanks-College, AK$44,980+0.5%
Dayton-Kettering-Beavercreek, OH$44,970+0.4%
Duluth, MN-WI$44,940+0.4%
Midland, TX$44,890+0.3%
Rochester, NY$44,740-0.1%
Detroit-Warren-Dearborn, MI$44,730-0.1%
Missoula, MT$44,690-0.2%
Pittsfield, MA$44,650-0.3%
Urban Honolulu, HI$44,630-0.3%
Billings, MT$44,580-0.4%
Anchorage, AK$44,560-0.5%
Minot, ND$44,560-0.5%
Corvallis, OR$44,520-0.6%
Reading, PA$44,500-0.6%
Winchester, VA-WV$44,460-0.7%
Canton-Massillon, OH$44,430-0.8%
Kansas City, MO-KS$44,350-0.9%
Lancaster, PA$44,290-1.1%
Omaha, NE-IA$44,260-1.1%
Lansing-East Lansing, MI$44,250-1.2%
Allentown-Bethlehem-Easton, PA-NJ$44,160-1.4%
Kalamazoo-Portage, MI$44,130-1.4%
Memphis, TN-MS-AR$44,090-1.5%
Cheyenne, WY$44,070-1.6%
Charleston-North Charleston, SC$44,000-1.7%
Reno, NV$43,930-1.9%
Atlantic City-Hammonton, NJ$43,920-1.9%
Sioux Falls, SD-MN$43,850-2.1%
Coeur d'Alene, ID$43,750-2.3%
Austin-Round Rock-San Marcos, TX$43,720-2.3%
Kingston, NY$43,680-2.4%
Naples-Marco Island, FL$43,680-2.4%
Niles, MI$43,620-2.6%
Amherst Town-Northampton, MA$43,560-2.7%
Indianapolis-Carmel-Greenwood, IN$43,460-2.9%
Pensacola-Ferry Pass-Brent, FL$43,290-3.3%
Rockford, IL$43,260-3.4%
Oshkosh-Neenah, WI$43,240-3.4%
Topeka, KS$43,180-3.6%
Gettysburg, PA$43,110-3.7%
Carson City, NV$43,060-3.8%
Toledo, OH$42,970-4.0%
Fort Collins-Loveland, CO$42,920-4.1%
Baltimore-Columbia-Towson, MD$42,850-4.3%
Jacksonville, FL$42,840-4.3%
St. Joseph, MO-KS$42,840-4.3%
Ames, IA$42,820-4.4%
Pittsburgh, PA$42,790-4.4%
San Antonio-New Braunfels, TX$42,720-4.6%
Atlanta-Sandy Springs-Roswell, GA$42,710-4.6%
Columbus, IN$42,700-4.6%
Richmond, VA$42,660-4.7%
Tampa-St. Petersburg-Clearwater, FL$42,660-4.7%
Harrisburg-Carlisle, PA$42,600-4.8%
State College, PA$42,590-4.9%
Grand Forks, ND-MN$42,560-4.9%
Bangor, ME$42,530-5.0%
York-Hanover, PA$42,420-5.2%
Iowa City, IA$42,340-5.4%
Lima, OH$42,340-5.4%
North Port-Bradenton-Sarasota, FL$42,310-5.5%
Great Falls, MT$42,270-5.6%
Jackson, MI$42,230-5.7%
Spartanburg, SC$42,220-5.7%
Dover, DE$42,120-5.9%
Traverse City, MI$42,030-6.1%
Scranton--Wilkes-Barre, PA$42,010-6.2%
Raleigh-Cary, NC$41,900-6.4%
Michigan City-La Porte, IN$41,880-6.5%
Joplin, MO-KS$41,850-6.5%
Albuquerque, NM$41,790-6.7%
Erie, PA$41,720-6.8%
Monroe, MI$41,650-7.0%
Louisville/Jefferson County, KY-IN$41,600-7.1%
St. George, UT$41,600-7.1%
Grand Junction, CO$41,490-7.3%
Lincoln, NE$41,430-7.5%
Champaign-Urbana, IL$41,280-7.8%
Greensboro-High Point, NC$41,240-7.9%
Lebanon, PA$41,240-7.9%
Staunton-Stuarts Draft, VA$41,230-7.9%
Columbia, MO$41,210-8.0%
Lafayette-West Lafayette, IN$41,090-8.2%
Decatur, AL$41,070-8.3%
Burlington, NC$41,040-8.3%
Sioux City, IA-NE-SD$41,010-8.4%
Santa Fe, NM$41,000-8.4%
Fargo, ND-MN$40,900-8.6%
Battle Creek, MI$40,870-8.7%
Muskegon-Norton Shores, MI$40,760-9.0%
Lewiston, ID-WA$40,700-9.1%
Birmingham, AL$40,530-9.5%
Orlando-Kissimmee-Sanford, FL$40,530-9.5%
Kankakee, IL$40,490-9.6%
South Bend-Mishawaka, IN-MI$40,420-9.7%
Houston-Pasadena-The Woodlands, TX$40,380-9.8%
Pueblo, CO$40,360-9.9%
Wildwood-The Villages, FL$40,340-9.9%
Charlottesville, VA$40,240-10.1%
Springfield, IL$40,230-10.1%
Decatur, IL$40,190-10.2%
Flagstaff, AZ$40,120-10.4%
Tucson, AZ$40,090-10.5%
Idaho Falls, ID$40,060-10.5%
Davenport-Moline-Rock Island, IA-IL$39,950-10.8%
Peoria, IL$39,840-11.0%
Watertown-Fort Drum, NY$39,830-11.0%
Dalton, GA$39,730-11.3%
Chambersburg, PA$39,670-11.4%
Bloomington, IN$39,660-11.4%
Muncie, IN$39,640-11.5%
Augusta-Richmond County, GA-SC$39,570-11.6%
Las Vegas-Henderson-North Las Vegas, NV$39,560-11.6%
Miami-Fort Lauderdale-West Palm Beach, FL$39,560-11.6%
Provo-Orem-Lehi, UT$39,560-11.6%
Waterloo-Cedar Falls, IA$39,530-11.7%
Fayetteville-Springdale-Rogers, AR$39,510-11.7%
Ann Arbor, MI$39,480-11.8%
Evansville, IN$39,410-12.0%
Oklahoma City, OK$39,330-12.2%
Wichita, KS$39,330-12.2%
Gainesville, GA$39,310-12.2%
New Orleans-Metairie, LA$39,300-12.2%
Prescott Valley-Prescott, AZ$39,280-12.3%
Odessa, TX$39,270-12.3%
Sandusky, OH$39,260-12.3%
Crestview-Fort Walton Beach-Destin, FL$39,240-12.4%
Elmira, NY$39,230-12.4%
Lexington-Fayette, KY$39,160-12.5%
Bloomington, IL$39,120-12.6%
Harrisonburg, VA$39,100-12.7%
Sumter, SC$39,100-12.7%
Greenville-Anderson-Greer, SC$39,010-12.9%
Springfield, OH$39,000-12.9%
Amarillo, TX$38,990-12.9%
Jefferson City, MO$38,990-12.9%
Asheville, NC$38,980-12.9%
Springfield, MO$38,970-13.0%
Bay City, MI$38,880-13.2%
Knoxville, TN$38,840-13.2%
Twin Falls, ID$38,830-13.3%
Waco, TX$38,810-13.3%
Flint, MI$38,800-13.3%
Baton Rouge, LA$38,760-13.4%
Lakeland-Winter Haven, FL$38,750-13.4%
Casper, WY$38,740-13.5%
Jackson, TN$38,680-13.6%
Ogden, UT$38,670-13.6%
Punta Gorda, FL$38,630-13.7%
Manhattan, KS$38,620-13.7%
Terre Haute, IN$38,600-13.8%
Tulsa, OK$38,560-13.9%
Gainesville, FL$38,550-13.9%
Rapid City, SD$38,520-14.0%
Wheeling, WV-OH$38,440-14.1%
Winston-Salem, NC$38,410-14.2%
Huntsville, AL$38,400-14.2%
Kokomo, IN$38,380-14.3%
Port St. Lucie, FL$38,380-14.3%
Brownsville-Harlingen, TX$38,350-14.3%
Macon-Bibb County, GA$38,340-14.4%
Killeen-Temple, TX$38,280-14.5%
Hagerstown-Martinsburg, MD-WV$38,200-14.7%
Cape Girardeau, MO-IL$38,190-14.7%
Cape Coral-Fort Myers, FL$38,180-14.7%
Little Rock-North Little Rock-Conway, AR$38,160-14.8%
Weirton-Steubenville, WV-OH$38,160-14.8%
Virginia Beach-Chesapeake-Norfolk, VA-NC$38,150-14.8%
Wilmington, NC$38,100-14.9%
Huntington-Ashland, WV-KY-OH$38,060-15.0%
Deltona-Daytona Beach-Ormond Beach, FL$38,030-15.1%
Tuscaloosa, AL$37,990-15.1%
Beaumont-Port Arthur, TX$37,980-15.2%
Bowling Green, KY$37,970-15.2%
Youngstown-Warren, OH$37,970-15.2%
Pocatello, ID$37,940-15.3%
Sebastian-Vero Beach-West Vero Corridor, FL$37,940-15.3%
Jackson, MS$37,850-15.5%
Longview, TX$37,850-15.5%
Daphne-Fairhope-Foley, AL$37,820-15.5%
Lawrence, KS$37,800-15.6%
Hickory-Lenoir-Morganton, NC$37,790-15.6%
Palm Bay-Melbourne-Titusville, FL$37,760-15.7%
Tyler, TX$37,720-15.7%
Mobile, AL$37,690-15.8%
Lynchburg, VA$37,670-15.9%
Clarksville, TN-KY$37,650-15.9%
El Paso, TX$37,640-15.9%
Lake Havasu City-Kingman, AZ$37,610-16.0%
Cleveland, TN$37,600-16.0%
Hilton Head Island-Bluffton-Port Royal, SC$37,590-16.0%
Morristown, TN$37,570-16.1%
Altoona, PA$37,540-16.1%
Gulfport-Biloxi, MS$37,540-16.1%
Florence-Muscle Shoals, AL$37,520-16.2%
Farmington, NM$37,500-16.2%
Fort Smith, AR-OK$37,500-16.2%
Hinesville, GA$37,490-16.3%
Charleston, WV$37,480-16.3%
Elizabethtown, KY$37,480-16.3%
Morgantown, WV$37,450-16.4%
Victoria, TX$37,440-16.4%
Blacksburg-Christiansburg-Radford, VA$37,430-16.4%
Columbia, SC$37,430-16.4%
Johnstown, PA$37,340-16.6%
Columbus, GA-AL$37,330-16.6%
Logan, UT-ID$37,330-16.6%
Tallahassee, FL$37,310-16.7%
Florence, SC$37,270-16.8%
Slidell-Mandeville-Covington, LA$37,270-16.8%
Salisbury, MD$37,260-16.8%
College Station-Bryan, TX$37,190-16.9%
Parkersburg-Vienna, WV$37,190-16.9%
Mansfield, OH$37,180-17.0%
Virgin Islands$37,140-17.0%
Ocala, FL$37,130-17.1%
Sierra Vista-Douglas, AZ$37,120-17.1%
Sherman-Denison, TX$37,090-17.2%
Alexandria, LA$37,070-17.2%
Corpus Christi, TX$37,070-17.2%
Montgomery, AL$36,960-17.4%
Panama City-Panama City Beach, FL$36,900-17.6%
Abilene, TX$36,830-17.7%
Savannah, GA$36,830-17.7%
Warner Robins, GA$36,830-17.7%
Lafayette, LA$36,820-17.8%
Jonesboro, AR$36,770-17.9%
Hattiesburg, MS$36,700-18.0%
Rome, GA$36,700-18.0%
Homosassa Springs, FL$36,630-18.2%
Johnson City, TN$36,570-18.3%
Myrtle Beach-Conway-North Myrtle Beach, SC$36,510-18.4%
Lexington Park, MD$36,460-18.6%
Paducah, KY-IL$36,460-18.6%
Shreveport-Bossier City, LA$36,440-18.6%
Wichita Falls, TX$36,370-18.8%
Athens-Clarke County, GA$36,320-18.9%
Greenville, NC$36,310-18.9%
Williamsport, PA$36,230-19.1%
Brunswick-St. Simons, GA$36,200-19.1%
Anniston-Oxford, AL$36,190-19.2%
Dothan, AL$36,180-19.2%
Saginaw, MI$36,150-19.3%
Kingsport-Bristol, TN-VA$36,130-19.3%
Texarkana, TX-AR$36,090-19.4%
Las Cruces, NM$36,080-19.4%
San Angelo, TX$36,080-19.4%
Yuma, AZ$36,020-19.5%
Lubbock, TX$35,940-19.7%
Houma-Bayou Cane-Thibodaux, LA$35,930-19.7%
McAllen-Edinburg-Mission, TX$35,830-20.0%
Eagle Pass, TX$35,820-20.0%
Auburn-Opelika, AL$35,810-20.0%
Gadsden, AL$35,450-20.8%
Valdosta, GA$35,260-21.2%
Fayetteville, NC$35,130-21.5%
Lake Charles, LA$35,080-21.6%
Lawton, OK$35,080-21.6%
Hammond, LA$34,950-21.9%
Enid, OK$34,930-22.0%
Rocky Mount, NC$34,680-22.5%
Beckley, WV$34,610-22.7%
Pinehurst-Southern Pines, NC$34,590-22.7%
Monroe, LA$34,520-22.9%
Goldsboro, NC$34,500-22.9%
Laredo, TX$34,420-23.1%
Sebring, FL$34,330-23.3%
Hot Springs, AR$34,150-23.7%
Jacksonville, NC$33,980-24.1%
Albany, GA$33,190-25.9%
Guam$30,350-32.2%
Aguadilla, PR$27,800-37.9%
Arecibo, PR$27,030-39.6%
Mayaguez, PR$26,920-39.9%
Ponce, PR$26,810-40.1%
Puerto Rico$26,700-40.4%
San Juan-Bayamon-Caguas, PR$26,520-40.8%
Guayama, PR$25,520-43.0%
Data Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS). Data reflects the most recent annual survey.